FREQUENTLY ASKED QUESTIONS
US Patent 9,687,274
Please consult with a medical professional before beginning any type of treatment or vaginal health therapy. Here are the frequently asked questions.
WHAT WILL MY DILATORS BE SHIPPED IN?
Your dilators will be shipped in a plain white or brown box depending on your order. There will be a secret business name as the return address.
WILL MAGNETIC VAGINAL DILATORS HELP ME WITH MY CONDITION?
Here at VuVatech, we never promise our dilators will help everyone because different treatments work differently on people as you are aware of. What we can tell you is that we have helped over 7,000 women and have had no complaints or harmful side effects reported. We encourage you to read our great reviews of customers who have significantly reduced their penetration pain due to VuVa Vaginal Dilators.
DO MAGNETIC VAGINAL DILATORS WORK BETTER THAN THE NON-MAGNETIC VAGINAL DILATORS?
In a small double blind placebo clinical trial conducted through Sarasota Memorial Hospital IRB, Magnetic Vaginal Dilators were clinically proven to be more effective than Non-Magnetic dilators. You can read more on our Clinical Trial page.
WHY DO THE MAGNETIC DILATORS COST MORE?
Our VuVa Magnetic Dilators contain Neodymium Magnets that are very costly. A Neodymium Magnet is a widely used type of rare-earth magnet used in medical applications, it is made from an alloy of neodymium, iron and boron to form the Nd2Fe14B tetragonal crystalline structure which is the fundamental base of the magnet. These magnets are positioned by hand in a beneficial patented pattern with the north side facing outward for maximum depth penetration. Our patented Full Set of Magnetic Dilators have over sixty strategically placed Neodymium Magnets.
ARE VUVA VAGINAL DILATORS SAFE?
No known adverse side effects were reported in our clinical trial. VuVa Vaginal Dilator therapy will be uncomfortable at first, but it is safe as long as you follow directions. Please consult with a doctor prior to starting any type of pelvic therapy and make sure you have your annual gynecological exam.
HOW LONG WILL VUVA NEODYMIUM DILATORS LAST?
Neodymium Magnets will keep their strength for over 10 years.
IS THERE A WARRANTY ON VUVA PRODUCTS?
We have a Lifetime Warranty on our products on Manufacture defects. Please email us at
HOW DO I USE MY DILATORS?
Please read our Directions for use. If you have any questions about usage, please consult your physician or pelvic pain specialist.
HOW DO I KNOW WHAT SIZES OF DILATORS I NEED?
We recommended you start out with a size that you can insert with ease to get the feel of magnetic dilator therapy and to help with the fear of penetration if present. We do have single dilators available, but recommend a Combo Set or Full Set so you have the necessary sizes to achieve desired results. We recommended asking your health care professional about the correct sizes you may need if you have any questions.
WHICH LUBRICANT SHOULD I USE WITH MY DILATORS?
VuVa has enclosed a paraben and glycerin free lubricant. You may use any personal water-based lubricant you prefer. DO NOT use any silicone-based lubricant, Vaseline or any petroleum jelly product.
IS IT PAINFUL USING THE DILATORS AS PART OF MY TREATMENT ?
Please consult your physician before dilator treatment. Depending on condition, inserting vaginal dilators can be uncomfortable. You may feel some tightness and/or tingling when inserting a new vaginal dilator. Do not worry because this discomfort should gradually disappear, once the pelvic floor muscles relax.
HOW CAN I CLEAN MY DILATORS?
For hygiene and safety matters, it is important to clean the dilators after each session. Wash dilators with warm water and mild soap. Let dilators air dry before storage.
WHAT ARE VUVA™ DILATORS MADE OF?
VuVa Dilators are made of FDA approved, medical device grade polycarbonate. They are non-toxic, latex-free and waterproof. They are not silicone. The material needs to be sturdy and thin for magnetic field to pass through with ease for maximum depth penetration into body.
WHERE ARE VUVA™ DILATORS MANUFACTURED?
All of our dilators are manufactured in the United States, at our facility in Sarasota, Florida.
ARE DILATORS COVERED BY MY MEDICAL INSURANCE?
Reimbursement may be available for dilator purchases, please contact your insurance provider. In most cases, they are not. VuVa offers many affordable options to allow customers to start dilator therapy.
DO YOU SHIP INTERNATIONALLY?
Yes we do. VuVa offers many different shipping options through USPS and UPS. Please put your address information in on the shipping page to check rates.